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This blog is presented by Greg Levin. He has been researching, writing about and evaluating contact centers and customer care since 1994. He was also the former editor of ICMI's Service Level Newsletter and Call Center Management Review.

Browse recently posted Technical Support jobs

  1. Desktop Engineer

    Pittsburgh, PA
    Job Responsibilities : * Research and integration of new desktop technologies * Strong understanding of mobile operating systems...
  2. IT Rotational Associate

    Pittsburgh, PA
    Company : Hm Health Solutions Inc. Job Description : This job is responsible for supporting the development and delivery of com...
  3. Technical Support Rep (Small Business)

    Elgin, TX
    At A Glance * Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technology and serv...
  4. Technical Support Specialist - VO Technical Agent

    Reno, NV
    Technical Support Specialist - VO Technical Agent Job Description General Description: Do you have a desire to start a new career...
  5. Technical Support Rep 1 (Community Solutions)

    Colfax, NC
    At A Glance * Full-time entry-level customer service role resolving bulk/multiple dwelling unit customer technical repair issues,...
  6. Customer Service- Technical Support Rep

    Palmer Lake, CO
    Start Date: November 8th Starting Pay: $15/Hr At A Glance: * Full-time entry to mid-level customer service role in one of our mod...
  7. Desktop Support Technician (Requires Active...

    Dayton, OH
    We seek to build a team of technicians who can perform multiple functions. We understand that people have specialties, but seek pe...
  8. Desktop Support Technician

    Lansing, MI
    Epitec POSITION: Desktop Support Technician JOB TYPE: Full Time - Longterm OnGoing Contract, W2 ONLY - NO C2C US Citizenship or GC...
  9. WiFi Installation Support Technician

    Raleigh, NC
    JOB SUMMARY Wifi Technical Support Technician is a senior level technical position within the company. Receives ticket escalations...
  10. Assoc Technical Specialist - IT Desktop Support

    Bradenton, FL
    JOB SUMMARY Responsible for conducting diagnostic procedures to isolate equipment malfunctions and verify the cause(s) of the prob...

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